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Delivery Service

(A) Free local delivery charge for purchase HK$500 or above

Free local delivery service for purchase HK$500 or above – directly deliver to office address (without chilled and/or frozen food)

  1. Directly deliver to office address (one delivery location).
  2. Surcharge for residential or outlying island is paid by customer.
  3. Surcharge for delivery address without elevator is paid by customer.
  4. PO Box address is not acceptable.
  5. General product will be delivered within 3 to 5 working days once the order is confirmed and paid (exclude public holidays and weekends), except special mention.

Free local delivery service for purchase HK$500 or above – including chilled and/or frozen food

  1. Free local delivery service for purchase HK$500 or above (one delivery location).
  2. Except for restricted and outlying islands.
  3. Surcharge for delivery address without elevator is paid by customer.
  4. PO Box address is not acceptable.
  5. Daily order cut off time at 5:00 pm, goods delivery will arrange within 48 hours and daily delivery time at 2:00 - 10:00 pm

(B) Purchase below HK$500 – Freight Payable:

Delivery Charge HK$80 – Local delivery (directly deliver to office address) (without chilled and/or frozen food)

  1. Surcharge for delivery multiple delivery locations is paid by customer.
  2. Surcharge for residential or outlying island is paid by customer.
  3. Surcharge for delivery address without elevator is paid by customer.
  4. PO Box address is not acceptable.
  5. General product will be delivered within 3 to 5 working days once the order is confirmed and paid (exclude public holidays and weekends), except special mention.

Delivery Charge HK$80 – Local delivery (including chilled and/or frozen food)

  1. Surcharge for delivery multiple delivery locations is paid by customer.
  2. Except for restricted and outlying islands.
  3. Surcharge for delivery address without elevator is paid by customer.
  4. PO Box address is not acceptable.
  5. Daily order cut off time at 5:00 pm, goods delivery will arrange within 48 hours and daily delivery time at 2:00 - 10:00 pm

Freight Collect

  1. If the purchase amount is less than HK$300, you need to pay back HK$30 credit.
  2. Surcharge for delivery multiple delivery locations is paid by customer.
  3. Arrange freight collect.
  4. Please provide delivery address, contact person, telephone and account (if have), email to: hongbao@iea-hongbao.com.hk or WhatsApp: (+852) 9886 8799
  5. General product will be delivered within 3 to 5 working days once the order is confirmed and paid (exclude public holidays and weekends), except special mention.

Delivery Charge HK$80 - S.F. Express - EF Locker Pickup (Exclude chilled and frozen food)

  1. Surcharge for delivery multiple delivery locations is paid by customer.
  2. All products are eligible for locker service
  3. After confirmation, locker pick up orders are delivered one after another. Arrival time could vary between situations.
  4. Some lockers are only accessible by residents of specific properties only. Please do not select these lockers unless you are the stated resident. Hong Bao is not responsible for failure to pick up by selecting resident only lockers without authority for entrance.
  5. For more detail, please visit: http://www.sf-express.com/hk/tc/other_services/intelligent_cabinet/1.marketing_services/

Wan Chai Pick-Up Point

If the purchase amount is less than HK$300, you need to pay back HK$30 credit.

Address: 4/F, Bel Trade Commercial Building, 3 Burrows Street, Wanchai, Hong Kong

Office Hours: Monday to Friday: 10.00 – 17.00

Saturday, Sunday & Public Holidays (Please arrange with Hong Bao customer service)

Please confirm to collect with our Hong Bao Customer service.

Hong Bao Customer Service: WhatsApp: (+852) 9886 8799 or email﹕ hongbao@iea-hongbao.com.hk

If need special arrangement, please contact Hong Bao Customer Service:

WhatsApp: (+852) 9886 8799 or email﹕ hongbao@iea-hongbao.com.hk

 

In case of any dispute, Hongda Innovation International (Hong Kong) Holding Limited reserves the right of final decision.